Frequently Asked Questions

Technical Skate Shop packs an order within 1–2 business days and the carrier takes 3–7 more, so most parcels land 4–9 business days after ordering, with the tracking number emailed as the label scans.

Orders of $99.00 or more ship free inside the United States; under that, Technical Skate Shop charges a flat $12.99.

Technical Skate Shop ships to United States addresses only at present.

Orders placed on this site are shipped by Technical Skate Shop rather than held at the counter, so to buy in person come to 340 Washington St, Norwell, MA 02061, United States during Tue–Fri: 12:00–19:00 | Saturday: 11:00–18:00 | Sunday: 12:00–17:00 | Closed Monday.

Technical Skate Shop takes card payments at checkout, alongside Afterpay, Klarna and WeChat Pay, on a form that belongs to the payment provider rather than to this website.

Yes, as long as the item is unused and in its original packaging, within 30 days of delivery — and where Technical Skate Shop made the mistake, the return postage is ours. The Technical Skate Shop conditions are set out in full on the Refund and Returns Policy page.

Technical Skate Shop issues the refund within 5-7 business days of the return arriving, and your bank usually adds a day or two on top.

Yes, provided Technical Skate Shop has not picked the order yet, which in practice means within about twelve hours on a business day; after that it becomes a return.

Technical Skate Shop never receives a full card number: payment is taken on the provider’s own PCI DSS compliant form.

Email [email protected] and Technical Skate Shop will reply within 1 business day, or call (781) 659-8887 during shop hours.

Technical
340 Washington St, Norwell, MA 02061, United States
Phone: (781) 659-8887
Email: [email protected]
Hours: Tue–Fri: 12:00–19:00 | Saturday: 11:00–18:00 | Sunday: 12:00–17:00 | Closed Monday